Information
Everything You
Need to Know
FAQs, technical specs, SLA details, and our full technology stack — all in one place.
Tech Stack
What We Build With
AI & Intelligence
AI Technologies
Python / TensorFlow
OpenAI APIs
LangChain
PyTorch
Hugging Face
Apache Spark
Telecom
IP PBX & Call Center
Asterisk
FreePBX
Kamailio
FreeSwitch
WebRTC / SIP
Enterprise
ERP Systems
Odoo
SAP
Custom ERP
Power BI
PostgreSQL
Logistics & Fintech
Couriers & Payments
Google Maps API
Stripe
PayTabs
Telr
Flutter
3DS2
E-Commerce
Online Store Stack
WooCommerce
WordPress
Next.js Commerce
Algolia
Shopify API
FAQ
Frequently Asked Questions
The answers to what we get asked most often.
How long does call center deployment take?
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Standard 20–50 seat deployments take 2–4 weeks from kick-off to go-live, covering server setup, PBX config, IVR design, training, and QA. Larger 100+ seat deployments take 6–8 weeks. Emergency deployments in 7 days are possible when required.
Do you offer cloud-hosted PBX?
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Yes — fully cloud-hosted on AWS or Azure with 99.99% uptime SLA, or hybrid deployments. Cloud PBX includes WebRTC softphones, mobile apps for remote agents, and full CRM integration. On-premise is available for compliance-sensitive sectors.
What's the SMS gateway peak capacity?
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Our SMS infrastructure handles up to 10,000 messages per second with carrier-direct SMSC connections in MENA and globally. OTP delivery averages under 3 seconds worldwide, with automated carrier fallback for maximum reliability.
Who owns the source code after delivery?
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You do — 100%. Upon final payment, all repositories, documentation, infrastructure scripts, and deployment configurations transfer to you, with knowledge transfer sessions so your team can maintain and extend independently.
Can you integrate with our existing CRM?
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Absolutely. We have deep experience with Salesforce, HubSpot, Zoho, SAP, Odoo, and custom systems via REST APIs, webhooks, and database connectors. Integration is included in Professional and Enterprise packages.
Do you build e-commerce stores?
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Yes — we build full e-commerce solutions from custom WooCommerce stores and B2B portals to multi-vendor marketplaces. Every build includes payment gateway integration, inventory management, mobile-first design, and SEO. We also integrate with existing ERP or CRM systems for unified operations.
What does post-launch support include?
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All projects include minimum 30-day free support. Monthly retainers available for ongoing development, bug fixes, and 24/7 monitoring. Enterprise clients receive a dedicated support engineer with a 1-hour response SLA.
Still Have Questions?
Talk to a senior engineer — free, no obligation, genuinely useful.